Privacy Policy

With every use of Kobelco Dealer Webshop (  (hereinafter: the Shop, run by Lightspeed and Hexspoor) this privacy statement from Kobelco applies. 

By placing an order at the Shop, you agree with this Privacy Statement.  This Privacy Statement applies to data collected by Kobelco through this site.  It does not apply to other Kobelco sites with their own privacy statements.

The Kobelco Dealer Webshop is hosted by Lightspeed and run by:

Hexspoor E-fulfilment
Ladonkseweg 9
5281 RN, Boxtel
tel: (+31) 0411 652120


When you make a Webshop order we ask you to provide personal information, such as your email address, full name and billing and delivery address and telephone number.

When you create an account with an email address and password, we may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with this site. We will use website analytic tools to help us do this. This information is for Kobelco use only to help us understand what our customers are interested in and we may send you information and offers about the Webshop. 

We may send you newsletters or promotional emails from our site and we may use technology to determine whether the email has been opened and which links you click in order to provide you with better information.


Use of Personal Information

Kobelco will collect and only use your personal information to improve the Webshop and deliver better services or to carry out the transactions you request.

We also use your personal information to communicate with you. We may send you communications such as welcome letters, billing information. We may also inform you if we have new items available or promotions.


Sharing of Personal Information

Apart from as described in this policy, we will not disclose your personal information outside of Kobelco or its subsidiaries and affiliates without your consent.

We may hire other companies to provide services on our behalf, such as handling the processing and delivery of orders, processing and delivery of mailings, provision of customer support, Webshop hosting or performing statistical analysis of our services. These companies will be permitted to obtain only the personal information they need to deliver the service.  They are required to maintain the confidentiality of the information and cannot use it for other purposes.


We may disclose your information if we believe such action is necessary.

  1. To comply with the law or a legal process
  2. To protect/defend the rights of our property
  3. To protect the personal safety of users

Accessing your Information

You will have the ability to view or edit your personal information online via your account. It is your responsibility to ensure your personal information is not viewed by others. You can access and update your account information any time you log on.


Lightspeed websites use “cookies” to enable you to sign in to our services and help your online experience. A cookie is a small text file that is placed on your hard disk by a Web page server.  Cookies contain information that can later be read by a web server in the domain that issued the cookie to you.  Cookies cannot be used to run programs or deliver viruses to your computer.

We use cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to repeat or enter the same information and to display your personalised content on your later visits to this site.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  If you choose to decline cookies, you may not be able to sign in or use other interactive features of our site or services that depend on cookies.

Changes to this Privacy Policy

We will review this privacy statement from time to time to ensure it reflects our services and customer feedback. If any information on how we use your information will change we will send you a direct notification.


If you wish to receive no communication from Kobelco Webshop, or if you have questions about this statement, please contact us below:

Kobelco Construction Machinery Europe B.V.
Veluwezoom 15 
1327 AE Almere
The Netherlands 
Tel : +31-(0)36-2020-300 
E-mail: [email protected]


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